Hire $15/hr
Support Engineer

Frequently Asked Questions (FAQs)

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  • Frequently Asked Questions (FAQs)

How can we help you?

1) Hiring

1) How does BassanTech find qualified individuals to work in technical support?

At BassanTech, we hire only the most qualified individuals for our technical support team through an exhaustive screening process.

2) What qualifications do your technical support engineers hold?

Our technical support engineers possess relevant degrees and certifications, ensuring they are well-equipped to handle diverse IT challenges.

3) Can we interview the prospects before hiring them?

Yes, we facilitate interviews with shortlisted candidates, allowing you to choose the best fit for your requirements.

2) Cost

1) How can BassanTech provide reasonably priced answers without lowering standards?

We can pass these savings on to our customers without sacrificing quality because of our base in India, where we enjoy lower operational costs.

2) Are there any hidden costs in your IT support packages?

We believe in complete transparency, and our IT support packages have no hidden expenses.

3) Can we expand our current level of IT support as our company grows?

Absolutely! We offer flexible packages that can be scaled up or down based on your business needs.

3) Data Hardware Security

1) In what ways does BassanTech's hardware protect sensitive information?

We implement state-of-the-art security measures, including firewalls, encryption, and access controls, to protect your data from unauthorized access.

2) Can you help us develop a data security strategy for our organization?

We have expert technical experts on staff who can analyze your needs and provide a comprehensive plan for protecting your company's sensitive information.

3) Is data hardware security a part of your 360-degree IT support?

Data hardware security is a vital aspect of our comprehensive IT support services.

4) Infrastructure

1) What kinds of computer networks do you maintain?

We support many IT infrastructures, including servers, networking devices, storage solutions, etc.

2) Can you assist in setting up a new IT infrastructure from scratch?

Absolutely! If your current IT infrastructure needs to meet your needs, our technical consulting team can assist you in creating one.

3) Do you provide IT infrastructure maintenance services?

Yes, we provide proactive maintenance to ensure your IT infrastructure's optimal performance and reliability.

5) More About BassanTech

1) How long has BassanTech been offering IT support services?

BassanTech has offered top-notch IT support services for over a decade, catering to clients worldwide.

2) What industries does BassanTech serve?

We cater to numerous industries, including healthcare, banking, education, e-commerce, and more.

3) Where do I find the BassanTech contact details?

You can contact us using our website's contact form, email, or phone, and our pleasant team would be pleased to serve you.

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